Terms of service

Welcome to ZEVA. By accessing or purchasing from our website, you agree to the following Terms of Service.

1. General

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur. ZEVA reserves the right to correct any errors and cancel orders if necessary.

Product colors may vary slightly due to screen settings and photography.

3. Orders

All orders are subject to availability and confirmation.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including cases involving suspected fraud, pricing errors, or misuse of promotional offers.

4. Payments

We accept secure online payments through trusted payment gateways.

Cash on Delivery (COD) is available only for eligible locations.

Prepaid orders receive priority processing.

5. Shipping

Orders are processed within 24 hours (excluding Sundays and public holidays).

Estimated delivery time is 3–7 business days, depending on the delivery location.

Delivery delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

6. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Products must be returned unused, unwashed, and with original tags attached.

7. Intellectual Property

All content on this website—including logos, product images, graphics, designs, text, and branding—is the exclusive property of ZEVA and may not be copied, reproduced, distributed, or used without prior written permission.